From 22 May until 21 July our visitor lift will be out of service while it undergoes refurbishment. For assistance, please speak to a member of staff. Accessible toilets and baby-changing facilities are located at the Main Entrance. If you have any queries ahead of your visit, please contact our Enquiries team: Tel: 01223 332900 or email firstname.lastname@example.org
The Fitzwilliam Museum has worked with AccessAble to create an accessibilty guide, available online or as an app.
The Museum has created a Visual Story to help plan your visit.
Led by a member of the Museum's Education department, these 'Making Sense' tours combine the opportunity to touch selected objects on display with visual description. The tours can also include audio description of paintings.
If there are specific objects or paintings that you would like to find out about, this can be discussed when arranging your tour.
Currently, we are unable to offer Touch Tours but please be in contact if you would like to organise a tour with visual description.
To find out more please contact the Outreach and Access Officer: Tel: 01223 764392 or email email@example.com
Access to the Museum is via both the Main Entrance and Courtyard Entrance. The Courtyard Entrance provides street-level access suitable for buggies and wheelchair users, and is accessible from the Citi bus stop directly outside the gates to the Museum. The Main Entrance to the Founder's Building is reached by a flight of eighteen stone steps from street level. From this entrance, visitors have either to climb 24 stairs to reach the upper galleries, or descend 16 stairs to reach the lower galleries.
We have wheelchairs available at the Courtyard Entrance for visitors' use. Please book your wheelchair with our Box Office.
Available in many of the galleries, and portable stools are available at the entrances on request.
To reduce risks for all our visitors, large-print label books have currently been removed from the galleries. An online version of the large-label books will be available soon.
Guide dogs, hearing dogs and dogs for the disabled are welcome at the museum.
Located near both entrances on the lower ground floor, including accessible toilets.
Available at the Courtyard Entrance, open from 10.00 a.m.to 4.50 p.m., Tuesday to Saturday, and 12.00 p.m. to 4.50 p.m. on Sunday.
There are self-service lockers which are 42cm x 25cm x 45cm and require a £1 coin for operation (returned after use).
Due to space limitations, we regret that we are unable to accept the following for storage:
In the interests of security it may be necessary to conduct bag searches. To help to ensure the safety of our exhibits, visitors are not permitted to carry items on their backs.
Bags and other items larger than 31 x 25 x 10 cm (except wheelchairs, mobility aids and pushchairs) may not be taken into galleries, but can be taken into the Courtyard Shop and Courtyard Cafe.
All items deposited in the cloakrooms are left at the owner's risk and should be collected before leaving the Museum. The Museum reserves the right, at its sole discretion, to vary or alter these conditions without prior notice.
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