Access Information for Visitors

Image["Reception Desk at the Courtyard Entrance"]

Pre-visit Information

An information pack is available on request, including large print and tactile floor plan diagrams. Please contact with your specific needs.

Access Information Brochure

As part of an ongoing commitment to help ensure that its collections are accessible to everyone, The Fitzwilliam Museum has produced a short brochure containing Access Information for visitors. This provides details on opening times, how to get to the museum, physical access and facilities, as well as information for visitors with visual and hearing impairments.

The brochure is available at the entrance desks at the museum and on request in advance of a visit. It will also be distributed to libraries and other organisations in Cambridge and beyond.

As well as the printed version, the brochure can be obtained in audio format (on CD or tape), Braille and large print. The Museum is also able to supply large print and tactile floor plan diagrams, and an audio description of getting into the building. Please contact or telephone 01223 332928 or 332900 with your requirements.

Getting to the museum

The Fitzwilliam Museum is 10 minutes walk from the city centre on Trumpington Street and has a bus stop directly outside the Courtyard entrance to the museum, serviced by the Citi 4 from Madingley Road Park and Ride and Addenbrookes Hospital.

The museum is a 20 minute (approx.) walk from Cambridge Train Station, with taxis and frequent bus services to the city centre.

The nearest car park is at Lion Yard, off Pembroke Street. Limited Pay and Display and disabled badge holder parking is available on Trumpington Street.

Guide dogs, hearing dogs and dogs for the disabled are welcome at the museum.

Getting into the museum

The museum has two entrances; the Main Entrance at the Founder's Building and the southern Courtyard Entrance.

Visitors with restricted mobility should use the Courtyard Entrance. A lift to all floors is located near the Courtyard entrance.

The southern Courtyard Entrance provides street level access through automatic double glass doors, and is accessible from the Citi bus stop directly outside the gates to the museum. From this entrance, visitors can access the galleries on the ground floor, and galleries on the upper floor.

The Main Entrance to the Founder's Building of the museum is reached by a flight of 18 stone steps from street level. From this entrance, visitors have either to climb 24 stairs to reach the upper galleries, or descend 16 stairs to reach the lower galleries.

The education suite with seminar room, studio, schools cloakroom and lunchroom is located on the lower ground floor, close to the Courtyard entrance.

There is restricted access via a spiral staircase to paintings displayed on a balcony in Gallery 3 (British 16th-18th century art).

Facilities

Wheelchairs

Museum wheelchairs are available at the Courtyard Entrance for visitors' use.

Seating

Seating is available in many of the galleries and portable stools are available at the entrances on request.

Induction Loop

An induction loop is available at the Courtyard Entrance and for gallery talks and events.

WC

Lavatories and baby-changing facilities are located near both entrances on the lower ground floor, including accessible toilets.

Cloakrooms

Cloakroom facilities are available at both entrances with manned bag checks and secure coat racks.

Courtyard Cafe

The Courtyard Café is located in the courtyard area of the museum near the southern entrance and serves an all-day menu including morning coffee, afternoon tea, sandwiches and light lunches. It operates in a cafeteria style; place your order at the counter, take a seat, and your food and drink will be brought to you. Table service is also available if required. The café opens when the museum opens and closes 30 minutes before the museum closes. For reservations telephone 01223 764402.


The Fitzwilliam Museum : Access

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