Access into and around the Museum
There are two entrances to the Museum: The Main Entrance and the Courtyard Entrance.
Visitors with restricted mobility or with pushchairs should use the Courtyard Entrance, which provides street level access through automatic double glass doors, and is accessible from the Citi bus stop directly outside the gates to the museum. The Main Entrance to the Founder's Building of the museum is reached by a flight of 18 stone steps from street level. From this entrance, visitors have either to climb 24 stairs to reach the upper galleries, or descend 16 stairs to reach the lower galleries.
Lift to all floors is located near the Courtyard entrance and visitors can access the galleries on the ground floor, and galleries on the upper floor. The education suite with seminar room, studio, schools cloakroom and lunchroom is located on the lower ground floor, close to the Courtyard entrance. There is no lift access to the paintings displayed on the balcony in Gallery 3 (British 16th-18th century art). Restricted access is via a spiral staircase. Information about the works is available in Gallery 3.
Available at the Courtyard Entrance for visitors' use.
Available in many of the galleries and portable stools are available at the entrances on request.
Guide dogs, hearing dogs and dogs for the disabled are welcome at the museum.
Lavatories and baby-changing facilities
Located near both entrances on the lower ground floor, including accessible toilets.
Available at both entrances, each open 10.00am - 4.50pm Tuesday - Saturday and 12.00pm - 4.50pm Sunday. There are self-service lockers at the Courtyard Entrance. These are 42cmx25cmx45cm and require a £1 coin for operation (returned after use). There is a manned service at the Main Entrance. Due to space limitations, we regret that we are unable to accept the following: Items larger than Maximum size 56x45x25cm or Maximum weight: 10kg
or Suitcases, Pushchairs, Shopping trolleys, Scooters, Fold-up bicycles, Musical instruments
In the interests of security it may be necessary to conduct bag searches. To help to ensure the safety of our exhibits visitors are not permitted to carry items on their backs. Bags and other items larger than 45x35x15cm (except wheelchairs, mobility aids and pushchairs) may not be taken into galleries, but can be taken into the Courtyard Shop and Courtyard Cafe.All items deposited in the cloakrooms are left at the owner's risk and should be collected before leaving the museum. The Museum reserves the right, at its sole discretion, to vary or alter these conditions without prior notice.
Verbal Description & Touch Tours
Led by a member of the Museum's Education department these 'Making Sense' tours combine the opportunity to touch selected objects on display with visual description. The tours can also include audio description of paintings. If there are specific objects or paintings that you would like to find out about, this can be discussed when arranging your tour.
To find out more please contact the Outreach and Access Officer: Tel: 01223 764392 or email email@example.com.